Last Updated: September 22, 2026

At Tent Pegger, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of personal information that is collected and recorded by Tent Pegger and how we use, protect, and share it. If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

1. Information We Collect

When you visit, browse, or make a purchase from our website, we collect personal information about you in several ways:

Personal Details You Provide Directly:

• Order Information: When you purchase products (such as our leather wallets or travel bags), we collect your full name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number.
• Account Information: If you create an account, we collect your login credentials and save your preference details.
• Customer Support: If you contact us directly via email or contact forms, we may receive additional information such as your message contents, attachments, and any other details you choose to provide.

Automatically Collected Information (Device & Usage Data):

• Log Data: Like most websites, we collect information that your browser automatically sends whenever you visit our store. This includes your IP address, browser type, operating system, referring pages, time spent on pages, and date/time stamps.
• Cookies and Web Beacons: We use cookies to store information about your preferences, cart contents, and pages accessed to optimize and customize your browsing experience.

2. How We Use Your Information

We use the personal information we collect for various business and operational purposes, including:

• Order Processing & Fulfillment: Processing transactions, arranging shipping, sending order confirmations, and providing customer support.
• Improving Store Performance: Analyzing website usage trends to optimize user experience, store layout, and product offerings.
• Communication: Contacting you regarding order updates, customer service inquiries, or promotional news (if you have opted-in to receive marketing communications).
• Fraud Prevention & Security: Monitoring transactions and log files to screen for potential risks, fraudulent activities, or illegal behavior.

3. Sharing Your Personal Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we share your personal data with trusted third-party service providers solely to operate our store and deliver our services:

• E-Commerce & Hosting Platforms: To host our store and manage customer transactions efficiently.
• Payment Processors: To process payments securely (e.g., Stripe, PayPal, or credit card processing gateways). Payment data is handled strictly under PCI-DSS compliance standards.
• Shipping Partners: To deliver your items, sharing necessary details like your shipping address and contact phone number.
• Analytics Providers: To help us analyze how visitors interact with our website (e.g., Google Analytics).

We may also disclose your personal information if required by law, regulation, subpoena, or government request, or to protect our legal rights.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your browser or device. You can choose to disable cookies through your individual browser options. However, disabling cookies may impair certain features of our site, such as keeping items stored in your shopping cart or remembering your preferences.

5. Security of Your Data

We take the security of your personal data seriously and implement appropriate administrative, technical, and physical safeguards (such as SSL encryption) to protect your information against loss, theft, and unauthorized access or disclosure.

6. Data Retention

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to applicable legal, regulatory, or tax requirements.

7. Third-Party Links

Our website may contain hyperlinks to third-party websites, plug-ins, services, tools, or applications (including social media platforms, payment gateways, review platforms, and external shipping tracking portals) that are not owned, operated, or controlled by Tent Pegger. Clicking on those links or enabling those connections may allow third parties to collect, track, or share data about you.

8. Updates to This Privacy Policy

We reserve the explicit right to modify, amend, update, or revise this Privacy Policy at any time to reflect changes in our operational practices, technological advancements, business model, or evolving legal and regulatory requirements (such as international data protection regulations).

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy page. For significant or material updates that alter how we collect, store, or process your personal data, we will provide additional notice, such as placing a prominent announcement on our homepage or sending a direct notification to the email address associated with your store account prior to the changes taking effect.

9. Contact Information

For more information please contact us by email or mail using the details below:

• Email: info@tentpegger.com
• Phone: +44 7592 353143